Policy Handbook

• Students are required to dress modestly and appropriately during online tutoring sessions.

• Comfortable clothing is encouraged.

• Pajamas, sleepwear, or clothing with inappropriate language or images are not permitted.

• Always come to class fully dressed. 

• Parents or siblings, if you are walking in the background, be sure to be fully dressed as well. 

Students are expected to ...

• Treat tutors and fellow students with kindness and respect.  

• Attend sessions on time and prepared with the necessary materials (including a calculator if allowed)

• Participate actively and constructively in group settings.

• Maintain open communication with tutors regarding any questions or concerns.

• Inform the tutor of upcoming topics to be covered or provide a syllabus for the course prior to one-on-one sessions.

• Tutors are available to provide assistance with homework and offer guidance on test corrections as needed. However, please note that we are unable to provide assistance with take-home tests. We appreciate your understanding.

• Our one-on-one tutoring sessions are tailored to each student's unique needs, ensuring personalized attention and support.

• Tutoring in group sessions will only allow 3 students max.  Topics will be grade-specific.

• Adherence to the limit is essential for maintaining a conducive learning environment.

Students should ...​

• Participate Actively in learning activities and discussions.

• Focus and minimize distractions during sessions.

• Before the session begins, ensure that your technology (computer, internet connection, etc.) is working properly

• Use Netiquette: Use appropriate language and refrain from disruptive behavior, such as interrupting the tutor or other students.

• Use appropriate technology etiquette during sessions, such as muting microphones when not speaking and raising virtual hands to indicate a desire to speak.

• Select a quiet and comfortable space for participating in sessions, free from distractions.

Students should ...​

• Participate Actively in learning activities and discussions.

• Focus and minimize distractions during sessions.

• Before the session begins, ensure that your technology (computer, internet connection, etc.) is working properly

• Use Netiquette: Use appropriate language and refrain from disruptive behavior, such as interrupting the tutor or other students.

• Select a quiet and comfortable space for participating in sessions, free from distractions.

Students should ...​

• Familiarize yourself with the online platform and tools used for tutoring sessions. We utilize LessonSpace. 

• Notify tutors in advance if unable to attend a session due to unforeseen circumstances.  See our cancellation policy here.

Students should ...​

• Attend all scheduled tutoring sessions promptly.

• We recommend using a headset for online lessons to avoid echoes and background noise.

• To ensure full participation, students are encouraged to use a laptop or desktop computer rather than a tablet, iPad, or phone, as these devices may limit their ability to engage effectively.

• Uphold academic honesty by submitting original work and giving proper credit to sources used.

• Instances of plagiarism, excessive reliance on AI, or any form of cheating will be met with zero tolerance.

• We are committed to protecting the privacy and confidentiality of our students.

• All tutoring sessions are conducted securely online and recorded for review.

• Students should respect the privacy of tutors and fellow students by refraining from sharing personal information disclosed during tutoring sessions. 

• Students are to never share their address, the name of the city where they reside, telephone number, or any other personal contact information, including social media. 

• Our online tutoring platform is equipped with security measures to ensure a safe learning environment. 

• Students are responsible for maintaining the security of their login credentials and personal information.

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• We reserve the right to terminate tutoring services for students who violate our policies or engage in misconduct.

• Refunds will not be provided for terminated services due to policy violations.

• Please feel free to send your feedback to hvstutoring@gmail.com for review. 

• This handbook is subject to change at the discretion of HV Tutoring.